The Business Systems Analyst is responsible for gathering requirements, performing technical analysis, developing product/project documentation, providing customer support by troubleshooting issues and translating them into software requirements for workers’ compensation/bill review.

Duties / Responsibilities

• Participates in the design and enhancement of software products and business processes
• Prepare Business Requirements Functional Specifications/Documentation to be shared with stakeholders, development and technical teams
• Assesses project and/or business needs and produces supporting data and impact reports
• Researches, reviews, and analyzes the effectiveness and efficiency of existing software features and develops strategies for enhancing or further leveraging the features
• Prepares recommendations or alternatives for improving software features
• Owns tasks and software project through full system development life cycle
• Prepares UAT test cases and coordinates UAT with business stakeholders

Requirements

• Experience and knowledge of EDI ANSI X12 (specific to chapters relevant to Billing/Medical/Insurance industry)
• Experience with SQL query creation
• Experience with Microsoft Office products
• Skill in analytical and problem-solving techniques
• Ability to demonstrate consistent precision and accuracy
• Ability to interact effectively with various stakeholders, customers and vendors
• Ability to understand how report results effect business decisions
• Ability to continuously provide a high level of quality while working at high-paced velocity

Preferences

• College degree from an accredited university (preferred) with an emphasis in mathematics 2-5 years experience required
• Excellent customer service skills
• Experience working in a team-oriented, collaborative environment
• Must be self-motivated as well as creative and efficient
• Detail-oriented
• Proven analytical and problem-solving skills
• Excellent time management skills
• Effective interpersonal, communication, and organizational skills