Under moderate supervision, this position is responsible for all support tasks in the Mailroom department of the Service Operations organization, including but not limited to receiving new mail, preping, sorting, batching, scanning, matching, printing EOR’s and sending outgoing mail.  This position requires basic operation of computers (hardware and software), while maintaining an acceptable speed and level of accuracy determined by company standards and team lead/supervisor/manager.  This position will be monitored daily, weekly and monthly for speed, accuracy and adherence to attendance policies.

Duties / Responsibilities

• Receive, sort and distribute incoming mail and faxes
• Date stamp incoming bills to be processed by bill review team
• Prepare physical bills for processing according to client instructions
• Batch bills based on specific client instructions and enter data into system
• Print completed reviews and run client process reports as appropriate
• Dispatch outgoing mail, weighing, addressing, stamping and sealing as needed, and verifies the proper date and amount on the postage meter
• Copy and fax office documentation, training materials, and department manuals
• Other duties as assigned

Requirements

• Strong attention to detail
• Must be able to transition from assigned task to task due to changing priorities
• High School diploma or equivalent
• Accurate typing skills and 10-key by touch
• Working knowledge of MS Word and Excel
• Knowledge for MS Outlook a plus
• Minimum one year experience and/or training in an office environment or shipping/delivery area of a warehouse
• Must have the ability to read and comprehend simple instructions, short correspondence and memos, as well as ability to sort alphabetically
• Prior mailroom experience helpful